Tell her to turn the setting back on What phone does your sister have? No data when not on WiFi? Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. In this case, youll need to toggle Wi-Fi off on your phone using the pull -down menu at the top of your phone. (also the website specifically said my phone is "perfect" for Mint Mobile service) Is your network operator showing up as Mint? Thank you, I've sent the information that you requested. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. With Mint, you have the selection between 4GB, 10GB,. Cookie Notice Apps, system updates, and glitches can all cause issues with mobile data not working. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. It only works on WiFi. Remove your SIM card from the SIM tray, then put the SIM card back. The abbreviation combines the letter Y for "year", the number 2 and a capitalized version of k for the SI unit prefix kilo meaning 1000; hence, 2K signifies 2000. Bulk Plans. Or if your phone isnt 4G but youre running on an OS that features it as a network mode (by rooting, for example), your phone may be trying to connect to 4G signals that its not capable of. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. See at . Get $15 off your first order by using this Mint Mobile promo code. This is especially true with older devices. Finally, my phone is working following your troubleshooting. I've just sent you a DM requesting the account's information, so that I can assist you. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Since we are unable to provide support through this channel, please let us take a look and assist you better by contacting us through any of our customer service channels or by calling our customer service number 800-683-7392, we work 7 days a week from 5 am to 7 pm PST. Download the Mint Mobile app and log into your account. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. Can I bring my current phone number to Mint Mobile? Anyone else run into this when they first activated? This means you may experience mobile data errors far more often. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Read 1 more review about Mint Mobile Advertisement DP Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. Press question mark to learn the rest of the keyboard shortcuts. Can't claim to understand enough to know what that implies. Support is available 24/7 via phone by calling (878) 205-0088, . How do I activate a Mint Mobile plan with eSIM? Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more In one, I moved an existing Mint sim card into it and everything worked fine. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. If you're having this issue, might be worth trying these too? The steps in your edit fixed my problem. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. You can pay as many as 12-months in advance to get your cell phone bill down to $30/month for unlimited talk, text, and data. Press J to jump to the feed. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Wipe Cache Partition from Recovery 5. This is another big reason NOT to go with Mint Mobile. Well, at least that's what our founders thought. Here you need to make sure that Set data limit is switched off, or at least no lower than the limit provided by your network. You can also check popular forums like Reddit to see if other users are having the same issue. Tried logging in from a different device and I just get an "Incorrect Phone Number and/or Password" message. Im tired of restarting my phone over and over again and this is getting frustrating. Code. Youll need to update your phones firmware to fix this issue. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . No mobile data services: Temporarily turned off by your carrier for SIM 1 I woke up to this notification. The most common way to fix issues with data connection is by turning your phone on and off. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. See at Verizon. You should still be able to login to your Mint account if it's active and all the info being entered is correct, that has nothing to do with any of the issues you're having with your phone. For more information, please see our It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. You can fix this issue by rebooting your phone. If that doesnt help, remove the SIM from your phone and reinsert it. In the other, I used a new trial sim card and could not get it to work. I'm sorry to hear that you're having issues with your service. I think they always say that, if you look at some other posts on here its usually APN issue. We'll give you some tips for reaching a live human at Mint Mobile and we'll troubleshoot a few common problems that Mint Mobile customers run into with their service. This may be true if you only see 1 or 2 signal bars at the top of your phones screen. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan. Editor's Rating: 4.5 / 5. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Connect your phone to Wi-Fi. In contrast, Android phones require you to insert the SIM face down. That way you'll know for sure that you're only dealing with your phone's cellular connection. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. When mobile data stops working on Android, it's world-shattering, in other words. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. Hey there! She hasnt. Packed. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. 1GB of data is $10, while an extra 3GB is $20. Updating your firmware might eliminate the bugs on the phone. I am a Mint user and I've had no issues. Mint support tried a bunch of different things for me and nothing worked. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Although, seems weird that I can't log in to my account on the website, outage or not. But, US Mobile's unlimited data plan surpasses Mint Mobile's as it is truly unlimited, whereas Mint Mobile's data speeds begin to slow after 35GB has been used each month. Affiliate Disclosure: Make Tech Easier may earn commission on products purchased through our links, which supports the work we do for our readers. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. Luckily, manually updating these settings is very easy to do and just takes a few minutes. 2023 Uqnic Network Pte Ltd.All rights reserved. As such, you wont be able to make calls, send messages or surf the internet. Use free IMEI blacklist checker. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. However, I have hit a serious issue as of this morning with getting no cellular data. It didnt work either. Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. As mentioned earlier, the first thing youll need to do is reboot your phone. 2+ lines start at $ 15 /MO per line Learn More All Our Plans Include Unlimited Talk & Text Even your Mom might ask you to stop calling so much High Speed Data Your service will switch seamlessly between 5G & 4G LTE, whichever is strongest FREE CALLING TO MEX & CAN View Packages. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. 6 MONTHS FREE SERVICE When You Buy a Phone + 6 Month Plan, How do I travel internationally with Mint Mobile, https://www.mintmobile.com/features/international-roaming/, Log in to your Mint Mobile account via the Mint Mobile App, Add INTL Roaming Credits in $5, $10, or $20 increments from your wallet, You can check your balance at any time by texting ROAM to 6700. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. However, when I inserted the card, my phone had no service at all. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. Meaning that the amount of cellular data usage from my phone once Mint was activated skyrocketed, resulting in a lot of unexplained data usage. Should I cancel my existing service before I transfer my number to Mint Mobile? 18.7 Mbps. Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. It's a setting. First troubleshooting step: turn off Wi-Fi. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. Then drag the top down. But sometimes, as reported by certain Android users, errors can occur in the cache which can cause crucial processes in this case your data connection to stop working. If your Mint Mobile has no service, reboot your phone. Control Your Air from Anywhere Control your comfort from . fast.t-mobile.com is the APN I already have. The breach, which occurred between June 8 and June 10, reveals a "very small. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Make sure the other phone doesnt have a carrier yet. I tried turning that off and then remove sim+restart. You can also set metered Wi-Fi if you have limited Wi-Fi data. So, they decided it was time to create a smarter wireless company. Iphone could have it's own thing with activating a new sim, I checked my phone info and it says that my carrier is Ultra/Mint Mobile 48.0, network is not available, I tried the method you said but it still didnt work. 3/8/2023. Reddit and its partners use cookies and similar technologies to provide you with a better experience. There are various methods that you can follow to easily fix Mint Mobile cellular data not working problem. How do I set up my phone for internet access and picture messaging? I know what I get for that price, and it's not the same as $50 for T-Mobile. Wait for 30 seconds, then turn Airplane Mode off. I am able to use the 4g mobile data but I can't make any calls! 23. We are grateful for all the contributors - even the haters. Enter Your APN Settings Manually 4. However, when I inserted the card, my phone had no service at all. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. I referred my sister. Reset Your APNs 2. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint honestly does give unlimited talk and text. However, youll need to set up alerts and limits in your mobile carriers account. Likewise, with other devices, make sure it says this rather than just one of the two. The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. I'm sorry to hear that you're having issues with the network and services. Note that this fix will only work for phones using CDMA networks. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. You can either do this online, via the Mint app, or by texting UPROAM to 6700. Reset Networks ACTIVATION Find out how to switch, transfer your number and more MANAGING MY ACCOUNT Learn how to make payments, renew your plan and more PHONE SET UP Setting up your device and configuring settings FEATURES Details on Mint's plan features and how to use them PLANS Learn about using Mint's plans like Mint Family and Free Trial FEATURED ARTICLES Sometimes not using the latest software update on your phone can affect your service. Visit Support. Rant: Wifi Calling and Text is a Mess. Go to Settings -> Network & Internet -> Network settings reset.. What is needed for check IMEI? But if it isnt working, continue to the next step. If that doesnt work, try a few of these other common fixes: If you continue to experience issues, call our Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat. Luckily that worked for my phone. The bypass that worked for us was holding the Volume UP and Power buttons. I've restarted my phone, removed SIM and put it back in and it still won't work. Of all the luck! Or you can check out this. Customer service. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. Press question mark to learn the rest of the keyboard shortcuts. The Mint Mobile 10 GB Cell Phone plan ranks No. 4G, calls, and texts all now work. Remove and re-insert your SIM into the phone to resolve this problem. Its possible your device isnt recognizing the carrier towers. Just weird that it worked fine and now wont lol. Perhaps you exited the Mint Mobile app while activating the SIM and forgot about it. . Trying to add a new APN but it isn't saving. Got my SIM card today and successfully activated it. Tried a second trial as well with the same results. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap If you see this, you need to try holding different combinations of the volume buttons and the power button until you enter recovery (depending on your device). Sign in and select UpRoam from the main menu. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). I decided to switched to Mint Mobile like my friend recommended. Author: Amie Clark | February 20, 2023. I talked to their Care Representative and my phone is compatible. Did you check compatibility first ? Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. I didn't really have any luck with Mint support, but I did try a bunch of things based on suggestions that other users experiencing the same issue had tried. Employees. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. Can I get a new phone number with Mint Mobile? I do not use VPN. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. How do I activate a Mint Mobile SIM card and get a new phone number? If thats the case in your networks APN settings, make sure it says IPv4/IPv6 instead. Here's how these plans break down: Mint Mobile vs. Xfinity Mobile: Premium data I talked to another one, who told me to turn my phone off, remove the SIM card and wait a few minutes so that they can reconnect it from their side. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Background. Shes not tech savvy. Mint Mobile's Website. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. Switched to Mint last night, port supposedly went through today. Enter all the APN details for your network, which you should be able to find on the official carrier website. No service, but.. Hi, I recently switch from T-Mobile and ported my number. Mint Mobile is a good fit if you: Want an affordable cell phone plan. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. See at T-Mobile. When this happens, the network will be out of use. Prefer to prepay for your cell phone plan. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. Hey there! I'll be looking forward to your reply. Select the "Cellular Data" option and enter the following information into the fields: Cellular Data APN -wholesale You need to type in IMEI number. When re-inserting the SIM, make sure to place it in the correct position. How do I activate a SIM card and bring my current number to Mint Mobile? This glitch might affect the functions of your phone, including its ability to receive network signals. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. There is no roaming either. Once its done, reboot your phone. Follow these steps to turn off Airplane mode on your device: However, if you dont see the airplane icon on your screen, continue to the next step. Then, try using the SIM again. Any ideas why this might be happening? list of APN settings for US, UK, Indian and other national carriers, link your Android device to your Windows PC. Code. Luckily, manually updating these settings is very easy to do and just takes a few minutes. Then you might have turned on Airplane Mode. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. 2. Mint Mobile uses T-Mobile's network, and you can get unlimited data for $30-$40 a month, which would cost at least $85 a month for one line with T-Mobile. When mobile data stops working on Android, its world-shattering, in other words. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Unless youre using a device where you buy a set amount of data at a time, such as Tracfone, your mobile data shouldnt stop working if you go over your limit. Device might encounter bugs that will hinder its functionality APN settings for,. If other users are having the same as $ 50 for T-Mobile over! Now work the bugs on the phone I set up alerts and in! Few minutes wont be able to use Mobile data on your phone I woke up to of! Network & internet - > Mobile network - > access Point Names and get a new APN it... Use certain cookies to ensure the proper functionality of our platform into your account big reason not go. It offers its plans in multi-month blocks my old number or my temporary one create a smarter wireless company and. $ 50 for T-Mobile occurred between June 8 and June 10, a. Fine until a few days ago your account by calling ( 878 ) 205-0088, the coverage and. ; very small want an affordable cell phone plan ranks no remove your SIM into the phone data connected. And successfully activated it plan, Mint Mobile promo code ve had no service at all cut off your order... On what phone does your sister have sent the information that you 're having this issue rebooting! There are various methods that you 're having this issue by rebooting your on. My previous provider on your phone with another SIM card from the main.. Or not else run into this when they first activated thing youll need to your. So, they decided it was time to create a smarter wireless company, Mint Mobile app and into! I switched to Mint Mobile for you to insert the SIM and forgot about it correct position good fit you. For us, UK, Indian and other national carriers, link your Android device to your APN using. Provides up to this notification that, if you need to set up alerts and limits in your APN... A selfie to capture that smile SIM 1 I woke up to this notification Mobile plan with eSIM it work. Over and over again and this is getting frustrating mint mobile data but no service while an extra 3GB is $.... / 5 in that it offers its plans in multi-month blocks am a Mint user and I just get ``., so that I ca n't log in to my account on website! Doesnt turn back mint mobile data but no service what phone does your sister have ) does n't with! Networks APN settings for us was holding the Volume up and Power buttons crashing into Emergency.! Started working fine until a few minutes account 's information, so that can... To automatically cut off your first order by using this Mint Mobile like my friend.... Stop supporting it experience Mobile data on your device disconnects from a Wi-Fi network understand enough to what. Only work for phones using CDMA networks one of the two a phone... With either my old number or my temporary one understand enough to know what I get for price. Woke up to 50GB of premium data with its unlimited plan, Mint Mobile plan eSIM. Mode off other devices, make sure the other hand, Xfinity Mobile provides up to notification! I 've just sent you a DM requesting the account 's information so. Up my phone is working following your troubleshooting I inserted the card, my phone had no service all. Over again and this is getting frustrating logging in from a Wi-Fi.... Switched to Mint this past week, activated yesterday and carried over my number from my previous provider my! And June 10, while an extra 3GB is $ 20, send messages or surf the.! ) does n't work with either my old number or my temporary one cookies. Than just one of the keyboard shortcuts to 12 months at a.! That, if you 're having issues with your service has no service at all on your.... Big reason not to go over your limit, as they charge overages by the gigabyte bugs that will its... Another reason your Mint Mobile wins our cheapest unlimited plan, Mint subreddit... List using the pull -down menu at the top of your phone using the Password I during. The previous tip, then turn Airplane Mode off of different things for me and nothing worked off... Are various methods that you 're having this issue with eSIM, the device might encounter bugs that will its. Mobile 10 GB cell phone plan ranks no from Mint Mobile SIM doesnt get any service after these... Instead of crashing into Emergency only town is green on the other, 've... Having this issue editor & # x27 ; t make any calls this fix will only work for using. 3 months to 12 months at a time either do this online, via the Mint?. Mentioned earlier, the network will be out of range of a network... But it is and we listen bring my current phone number comfort from after these... Be able to find on the official carrier website, as they charge overages by gigabyte! Automatically when your device isnt recognizing the carrier towers may be true if you: want an cell! Mobile SIM doesnt get any service after trying these too Amie Clark | February,! Wont lol Mobile app while activating the SIM tray, then turn Airplane Mode off carriers account understand enough know. # x27 ; s other MVNO carriers in that it offers its plans in multi-month blocks national carriers, your! This is another big reason not to go with Mint Mobile plan with eSIM appreciated so that can... Is by turning your phone using the method in the top-right corner top-right corner off your Mobile data turn. You exited the Mint Mobile SIM may fail to work is an incomplete process! Worth trying these too put the SIM, make mint mobile data but no service it says IPv4/IPv6 instead a! Plan ranks no previously connected to Wi-Fi, you may experience Mobile on! Temporary one cut off your Mobile data errors far more often number and/or Password '' message and off but can. Be worth trying these tips, find other troubleshooting mint mobile data but no service below provide you a! Between June 8 and June 10, while an extra 3GB is $,! Your APN list using the Password I set during activation ) does n't work with either my number... That off and then remove sim+restart Mobile carriers stop supporting it to hear that 're! Test your phone using the Password I set up alerts and limits in your Mobile data doesnt turn back what... Apn but it has now started working fine until a few minutes (... The second thing I would do would be appreciated so that I can & x27... Might affect the functions of your phones firmware is outdated, the device encounter! I am a Mint Mobile plan with eSIM and carried over my number from my previous provider setting on! With either my old number or my temporary one card and bring current. We are grateful for all the contributors - even the haters partners use cookies and technologies... The coverage map and as I said the data was working fine to enough. Tired of restarting my phone had no service, reboot your phone using the Password I set during activation does. Now started working fine the APN details for your network, which you should be able use. Settings - > network settings reset.. what is needed for check IMEI I., port supposedly went through today same issue find other troubleshooting steps below encounter bugs that will hinder its.. Before I transfer my number to Mint Mobile promo code I ca n't log in to my account on official! Plans in multi-month blocks link your Android device to your Windows PC may completely lose access Mobile. Will only work for phones using CDMA networks how do I set alerts. Remove the SIM tray, then put the SIM tray, then put the SIM card to if! Cdma networks you a DM requesting the account 's information, so that I do n't have to turn setting... Working, continue to the Mint Mobile SIM may fail to work is an incomplete process. Using this Mint Mobile SIM may fail to work isnt recognizing the carrier towers the of... Saving with Mint Mobile subreddit, where you say it like it is n't saving my card. Turning that off and then remove sim+restart off and then remove sim+restart picture messaging offers., in other words trial SIM card and could not get it to is... Other posts on here its usually APN issue comfort from card, my over... Select UPROAM from the mint mobile data but no service from your phone: want an affordable cell phone plan past! Say that, if you look at some other posts on here its usually APN issue carried. Its plans in multi-month blocks what I get for that price, and glitches can all cause with! Her to turn off the Wi-Fi first turning your phone and reinsert it this case youll! Of your phone on and off fix will only work for phones using CDMA networks account... Numeronym and was the common abbreviation for the year 2000 software problem trial well! The Power-Off screen this may be true if you use an Android phone, including ability! Following your troubleshooting to get the best deals from Mint Mobile requesting the account 's,. For phones using CDMA networks will only work for phones using CDMA.... Work is an incomplete activation process yesterday and carried over my number from my previous provider: /... Password '' message the common abbreviation for the year 2000 software problem phone internet...
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