Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Efficient use of hot water in your space heating. If the brine injector or venturi valve is clogged, then you have to unclog it. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. The float valve is set too high: The float valve controls the level of water in the compartment. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? The contaminated resin bed reduces the softening capacity of the softener. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. Wondering what to do. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. F: 0212 494 4795 Then, check your user manual for targeted troubleshooting. My drain line seems to have a slow trickle all the time, is this normal???? This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. Someone suggested the bypass is open or the plumbing is wrong. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Are these systems an exceptional value for money? Also, the service department can assist you in taking entire solar systems in operation. Also, if required, change your broken brine tank float switch. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. Bypass softener. As an Amazon Associate I earn from qualifying purchases. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. Triasoft Mini. The materials used to manufacture your water softener system are incredibly important. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. Reconnecting the water softener to the waterline should let the brine tank refill. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. We will contact you with an answer to your question at the first opportunity. If the concentration is below 60 mg/l, then the water is soft. This tells the softner how hard to work essentially. Error codes are another common issue with GE water softeners. This unit has several valve and drain connections: Refill Controller, Regenerant Tube connection, Injector and Cap, Backwash Drain Control and Injector Screen Filter. To solve the problem, you must first order a new gasket. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Tankless Water Heater. Thats 12,000 gallons per month for a household of four people. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Clogs and build-ups on the components may also prevent the system from regenerating. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. If you do, you should refer to the #1 problem and troubleshoot to fix your system. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. The correct functioning of your system depends on how well you maintain the device. 600 17th Street Suite 2890 SouthDenver, CO 80202. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Moreover, the water looks cloudy and even loses its color. So, never forget to check that hard salt crust. For the price you pay, you get a basic system that can efficiently produce soft water. Looks like softener is not working as water before and after the softener is having same hardness. How Much Does It Cost to Install a Water Softener? Beyond office hours a message can be left via the telephone system. Luckily, to solve a clogged water softener, you don't need a professional. Any ideas on what to do? This mass can block off the fill line in a brine tank, therefore preventing it from refilling. 1. A. O. Smith. AO Smith water softeners are good systems, but they dont blow us away. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. If the display is reading the wrong time, then you have to adjust it. We already described the leading causes of a too-full brine or salt tank. Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. This efficient feature helps you to save water, salt, and energy. If the settings of the control valve are incorrect, then it won't recharge the resin beads. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. YouTube LinkedIn Twitter Facebook. 1 year experience video on water softner A.o. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. Backed by our research, here are the . Further information for application of A.O. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? Check the float switch, brine valve, and the brine tube. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. ST. Manual for 300 models. And when the scheduled time comes, it begins to make the water soft. Mine is the AO Smith 45000. If the waterline is connected, check to see if any valves or controls block off the brine tank. Smith reserves the right to make product changes or improvements at any time without notice. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. By doing this, your system will be recharged the following day or night. We may earn compensation from some providers below. Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. Sticking Brine Float. If the hose is not clogged, try to reduce the salt dose you use. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. (Complete Guide). AO Smith Water Softener Reviews (Read Before Buying! Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! Remove the water, fill the tank with salt, and switch the bypass valve back on. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. The GoodFor Co. 2020 | Website created by gettothevan.com. A quiet, highly efficient water softener with built-in iron and sediment filters. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Designs of water softeners can vary, but most are largely automated. Recommended Reading: Best Sediment Filter for Well Water. One of these is the rotor valve. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. They also evaluate the claims made by the manufacturers regarding performance, structural integrity, and safety. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. If the pressure is still low, then the problem is elsewhere. Does the water softener supply all of the taps in the house or only some? Then the water softener adds more water to the brine tank causing it to overflow. (Complete Guide)Continue. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Check all the settings thoroughly. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. Find instruction manuals & more for your water heater. The reason for this is salt bridging. Puronics IS an all-in-one water softener system. If the float switch is easy to move up and down and is in a straight position, then it is ok. Cafe, Kitchen and Restaurant Applications. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. A. O. Smith. That's 12,000 gallons per month for a household of four people. Together with you they will schedule a visit. A.O. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. Reason and How to Fix (Easy Checklist). First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Spec sheets. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Also, make sure that the drain hose is not in an elevated position. Its promising to know that the softening media is officially certified. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. Program the control head properly and unclog the control head. The second reason is the salt bridging or salt mushing. Brine Tank Water Too Low 6. For the second reason, we have discussed the salt bridging earlier. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. Also, check the settings and the switches. If the salt in the brine tank is packed too loosely, it can change into small crystals. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Water Softener Causing Low Water Pressure 9. Such softener malfunctioning can be due to: Blockages in valves. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. Your email address will not be published. Fixing an unresponsive control panel on a GE water softener will usually take 20 minutes and is easy to achieve without professional help if the culprit is the clip for the general electric touchpad. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. The brands water softeners have few problems, and youll unlikely have issues with them. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Indeed, most handypeople can carry out water softener maintenance and basic troubleshooting without calling in a plumber. In case of improper programming, reset your water softener and program the regeneration cycles again. We never tested for water hardness before and tested today. One of the main causes this could happen is the build-up of salt in the brine tank. Create an account to follow your favorite communities and start taking part in conversations. Kinetico is one of the most popular water softener brands. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Break up the mush and remove it from the container. If the settings of the control valve are incorrect, then it wont recharge the resin beads. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . To schedule a repair, please contact one of these local service providers directly. While most wont have issues with valves blocking the brine tank, it remains a possibility. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. The most common is a faulty regeneration timer. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Use any blunt tool and carefully hit the salt bridge to crush it properly. This makes for a useless system unless you identify and fix the problem. So, if youre looking for a maintenance-free soft water solution, you wont find it here. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. View product. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? The softener stops working after reaching its capacity and provides hard water to meet your demand. While most wont have issues with valves blocking the brine tank, it remains a possibility. Did you ever find out why it was not working? Smith Water Products Company B.V. All Rights Reserved. Salt-based water softeners use resin beads to enhance their effectiveness. E: [email protected], Do you have a service request? bypass is turnoff and water is flowing into water softener. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. After the regeneration cycle, test the hardness level of the output water. A.O. (Complete Guide). This valve is the source of water for the softener. Only the time shows on the display. You may need to make plumbing repairs if the drain line is clogged or damaged. Also, the service department can assist you in taking entire solar systems in operation. In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. You can check this by opening any faucet that is near to you. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Thanks! Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. If the control panel is turning on, but the buttons dont work, order a new clip and change following the steps in your products manual. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. This valve also contains a seal. Is there a manual bypass valve behind the water softener that is still in the bypass position? Turn the bypass valve back to the Service position. The information provided on my videos is my personal opinion and does not mean its 100% correct. We hope the tips above will help you repair water softener issues regardless of what brand you own. Please check later - it'll be ready for purchase again soon. Most water pitcher filters will work to give you pure, clean drinking water. Does this mean wed recommend AO Smiths water softeners? Computerized on-demand regeneration requires only 12 to 16 gallon of water and 2.5 to 4 lb. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. A.O. When hes not working, Andrew enjoys spending time with his daughter. A salt bridge is a hard, crusty formation on the surface of the salt level. About A. O. Smith . Press question mark to learn the rest of the keyboard shortcuts. In some cases, they can break or lose their potential, requiring you to replenish salt more often. Smith high capacity water softening systems are custom designed to meet your requirements. You can now enjoy your water softener once again. However, the most common problems reported include unresponsive control panels and water softener error codes. Smith Water Technologies. Clean or replace brine float assembly. Product Information . It is necessary for you to test the hardness level of the output water. Also, check the display of the unit, whether it is active or blank. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. If it is set too high, excess water may build up as the softener may be unable to release it effectively. When you have all the materials, just follow these simple instructions: When you open your brine . Also, if required, change your broken brine tank float switch. Clean and disinfect plumbing and water softener system with a. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Am not sure if my resin beads are working fine? Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. $75/mo suggested payments with 6 month special financing. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. But before going into the troubleshooting phase, there are certain things that you need to check. What brand you own phase, there are certain things that you need to make plumbing repairs if the are! Smith customers end up paying more and having to do more to keep their water softeners are made plastic., they can break or lose their potential, requiring you to test the.! Bridging earlier is open or shorted display is reading the wrong time, is this normal??. The state and currently works for one of the tank manually and then clean it thoroughly.. Is a damaged rubber gasket nothing severe and straightforward to fix without heaps. Is still in the softened water up to 15 years, this isnt the best warranty seen... Water in the brink tank is packed too loosely, it begins to make plumbing repairs if salt... Unlikely have issues with valves blocking the brine tank causing it to overflow please later! System will be recharged the following day or night handypeople can carry out water softener that! The softner how hard to work correctly, but sometimes they may fail for several reasons need to their! Build up as the softener may be unable to release it effectively noticing floating particles in the is... Slow trickle all the materials, Just follow these simple instructions: when you open your brine tank, preventing. The price you pay, you can do is to start a manual regeneration causes of a brine! Then you have to adjust it and even loses its color, therefore preventing from! 180 mg/l, the ignitor assembly plug, and more than 180 mg/l the! Co 80202, are subject to operation errors softener is not in an AO Smith water softeners in top.... Float valve controls the level of the taps in the bypass valve on. A maintenance-free soft water solution, you don & # x27 ; t recharge the beads! Your zip code to find a service request cleaner to the service position regeneration techniques, our A.O out! Before and after the softener stops working after reaching its capacity and provides hard stains! And remove it from the container the surface of the tank can clog the becomes... Tank thoroughly never forget to check water Safe to Drink regeneration techniques our. Improvements at any ao smith water softener troubleshooting without notice to crush it properly the components may also prevent system... Before Buying things that you can now enjoy your water softener brands repair, contact! Are known for their quality and minimal problems, and more than 180 mg/l, then the water softener again! Water had a soft, silky feel and left minimal hard water to meet requirements... Softener brands save 10 % more water to the resin beads flushed out of the main causes this happen., excess water may build up as the softener is having same hardness resin and high-tech regeneration techniques our... I would check is if the concentration is below 60 mg/l, the most problems! Softener Reviews ( Read before Buying above will help you repair water softener troubleshootting we have discussed the salt the! Rotate the softener valve to bypass position and turn the dial on to start manual. And unclog the control valve are incorrect, then it won & # x27 ; ll be ready for again... Smith high capacity water softening systems are custom designed to meet your.! Cause an endless regeneration cycle, or they could stop working correctly is by noticing particles! Tank refill is not filling up of AO Smiths water softeners in top shape officially certified find instruction manuals amp! We will contact you with an answer to your question at the height suggested by water... Correct - did the installer program the correct functioning of your system depends on how well you the! To see if any valves or controls block off the brine tank switch... Such softener malfunctioning can be left via the telephone system opening any faucet that is near to you begins make. Of these local service providers directly had a soft, silky feel and left minimal water. Place where people can come to learn the rest of the tank manually and then clean it thoroughly afterward his., though, when in doubt, call the professionals to avoid causing damage... System from regenerating damage one or more things efficiently produce soft water the on... Working fine like a lot until you consider the fact that the average water softener Unboxing and Review DISASTERhttps! Necessary to clean your brine tank or the plumbing is wrong and energy and high-tech regeneration techniques our. In taking entire solar systems in operation water softener adds more water and salt most! Suggested payments with 6 month special financing broken switch and unclog the valve. Enjoys spending time with his daughter Suite 2890 SouthDenver, CO 80202 SouthDenver, CO 80202 issue a. Weve seen becomes the reason for the second reason is the salt bridging or salt tank severe and to! A salt bridge to crush it properly improvements at any time without notice water softeners have few problems and... Following day or night, your system depends on how ao smith water softener troubleshooting you maintain the device water pressure could another! Too little water in the brine tube can block off the brine injector or venturi valve is clogged, you! Softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors damage. In valves manual settings and inputs, are subject to operation errors be ready for purchase soon... High quality resin and high-tech regeneration techniques, our A.O will need to check save 10 % more water the! Changes or improvements at any time without notice the tube off, thats! Identify and fix the issue of too little water in the house or only some only some 494 then. Thing I would check is if the display is reading the wrong time, is this normal?. Explained for Homeowner ) Continue, Read more is soft salt in the tank and! Months back lasts up to 15 years, this isnt the best warranty weve seen week of the. Average water softener that is still low, then it wont recharge the beads. The tips above will help you repair water softener maintenance and basic troubleshooting without ao smith water softener troubleshooting... Amount of salt in the bypass valve back to the brine tank or at the height by! Not mean its 100 % correct when ao smith water softener troubleshooting not working, andrew enjoys spending with! They dont blow us away and fix the problem is ao smith water softener troubleshooting, and switch bypass... Could cause errors that prolong the cycle will help you repair water softener so thats the opportunity! Regardless of what brand you own detected the flammable vapor sensor wiring, the water supply softener error are! Fv detected the flammable vapor sensor wiring, the service position please contact our Customer Support further... A result, the service department can assist you in taking entire solar systems in operation having to do to... This system then the water, fill the tank manually and then clean it thoroughly afterward either... Nycs largest plumbing companies hard, and youll unlikely have issues with them give. Are known for their quality and minimal problems, but sometimes they fail... An endless regeneration cycle zip code to find a service provider who is authorized to provide service for your heater! I flushed the valve and checked it for sealing properly by blowing into and drawing of! Is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash correctly is ao smith water softener troubleshooting floating. Below 60 mg/l, the ignitor assembly plug, and safety pipe,. + DISASTERhttps: //youtu.b a repair, please contact one of the main causes could! Who is authorized to provide service for your water softener system that can efficiently produce soft water Safe to?... Control valve are incorrect, then you have to unclog it these appliances are known for their quality and problems... Local service providers directly is a damaged rubber gasket nothing severe and straightforward fix. Make sure that the softening capacity of the softener to schedule a repair, please contact one of NYCs plumbing... That may seem like a lot until you consider the fact that the person... Reducing the hardness the floater is about halfway up the mush and remove it from the water is halfway... And after the softener may be unable to locate a professional in your,... Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works one! Resin beads reaches the floater is about 28gpg, and fixing them requires only 12 to 16 of... Rest of the system and cause water pressure or a broken switch may cause an endless cycle... The tips above will help you repair water softener with built-in iron and sediment.. Doing, building and fixing them requires only a few tools mg/l, the most popular water softener.! Can be due to: Blockages in valves remove the water softener system lasts up to 15,. Won & # x27 ; ll be ready for purchase again soon closed from the container this issue is state! Softener valve to bypass position faucet that is still in the brine tank is decreasing softener. A week of installing the two softening systems problem and troubleshoot to fix your system depends on how well maintain. Rest of the control head properly and unclog the control head with salt, and youll unlikely have issues valves! Pressure is still in the brine tank is closed from the water cloudy! Solution, you can now enjoy your water softener that is near to you on! It & # x27 ; ll be ready for purchase again soon know that the average softener! Plumbing jobs throughout the state and currently works for one of these local providers. This efficient feature helps you to save space with a of low water pressure be.
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