If the. Chrysler's recall number is S38. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. So, why does this particular generation matter? 2016 Jeep Cherokee Latitude $19,975 53,779 miles. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. However, according to them and Jeep, there is no recall on my vehicle. Thank you. The contact owns a2016 Jeep Cherokee. There was a yellow light that came on and a message that stated transmission needs serviced. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Has not been driveable since. However, my VIN number was not included in those recalled by Chrysler. The solution was a simple software update. My car should have been included in the 2020 recall on PTU. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Took it in to the dealership and they said it-s my PTU. In the affected units, the right half shaft was thought to be incorrectly manufactured. It seems that oil in the electronics could start a fire. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. Most prominently, the KL Cherokee had a rear-axle disconnect system. Some may run great. This is very inconvenient and has left me at work late at night alone and without transportation home. Took it to the dealer and they said my ptu is faulty and needs to be replaced. 2016 Jeep Latitude. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. The contact owns a 2016 Jeep Cherokee. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. Thankfully, he didn't charge me for the time he spent trying to diagnose it. although, code is different from what is listed for #21-017-21, our vehicle was built during the time frame indicated on the recall (April 2016) and is a 75th anniversary edition Cherokee, also listed on the #21-017-21 recall. The car has not been inspected yet. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. Gears are fine. Find a high quality auto repair shop or dealer near you . The repairs in this instance simply involved tightening the fasteners. I took it to my mechanic who got a code that said the power transfer unit was bad. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Research has shown this to be a known and common issue with this vehicle. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. Found recall #21-017-21 for ptu broken input spline. The dealer was not notified of the failure. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work, and liftgate modules with poor weatherproofing. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. The vehicle need a full tune-up and a new battery. Thus, it became a key USP of the KL-series Cherokees. The PTU failed in my 2016 Jeep Cherokee. The dealership said she needed a pto unit/ptu assembly since it has failed. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. It then featured new technologies that were firsts for Jeeps at the time, as well. But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? Service 4wd light came on due to bd power transfer unit. 1.1. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. (24) View all. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. Your email address will not be published. However, the VIN of my car is not included in those recalls. The repairs involved the installation of water shields for the module. So far, Jeep has denied this being an issue and considers this normal. The manufacturer was not contacted. The latter two are limited to a towing capacity of just 2,000lbs in their standard guise. Next to go was the battery (400) and the brakes at over 1000 dollars. Went to dealer and said its shot. I have also had several front-end and brake problems. My Jeep Cherokee is a 2016. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. The contact owns a 2017 Jeep Cherokee. Besides returning the Cherokee nameplate, quite a lot. However, what some drivers got was a gearbox that sometimes wouldnt shift at all. Latest; . Despite the high number of gearing, its a fairly compact transmission, which was nevertheless incredibly complex. The monthly email of the vehicle report is nice. In the affected units, the right half shaft was thought to be incorrectly manufactured. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. The warning message began the week of August 1st and I scheduled the first available service appointment. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Power transfer unit. Heavy Oil Consumption On The 2.4L Tigershark What Happened? The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. In laymans terms, thats technical service bulletins, which automakers issue to their dealers and technicians to help diagnose and troubleshoot issues. I have had several electricals, computer, and sensor problems. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. The initial roll-out shouldve already been a bad omen to start with. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. Order Jeep Cherokee Repair Manual - Vehicle online today. For more information on how we collect and use this information, please review our Privacy Policy. If you continue to use this site, you consent to this use of cookies. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. View all. The failure mileage was 75,000. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. The contact stated while driving 30 mph, the message 4-wd service required was displayed. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. The latter of which was the ones fitted onto the KL-series Cherokees. So, lets focus more on the 2016 model. The 2016 Jeep Cherokees seven recalls are a little above average but not too bad. It primarily concerned the crimping of 26-way connectors. This cay be caused on a daily bases. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" The problem code is c14a7-97. The contact owns a 2016 Jeep Cherokee. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. Service 4wheel drive came on 7/11/2022, when routine driving on highway at 40 mph during excellent conditions. First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. The contact took the vehicle to the dealer and was informed that the part was on back order. We use cookies to analyze & improve your experience, & to personalize content and ads. We took the vehicle in for a check. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Your only option is to carry an extra bottle of oil. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Driving with a failed power transfer unit is dangerous. The vehicle was not repaired. What To Know About The 2016 Jeep Cherokee Recalls. Free Same Day Store Pickup. Either situation could result in a crash or injuries. Overall, the Cherokee has a reputation as a well-built, tough SUV. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. BTW, we also had to replace the battery. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. I no longer have 4wd functionality on my car. The contact owns a 2016 Jeep Cherokee overland. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. My Jeep Cherokee is a 2016. The contact stated when she accelerated the speedometer kept running and would not stop. I had the problem diagnosed today by the Medina Auto Mall Dealership. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. However, according to them and Jeep, there is no recall on my vehicle. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). It could lead to a recall of affected Cherokees. These would be Active Drive I, Active Drive II, and Active Drive Lock. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. How Long will a 2016 Jeep Cherokee Last? While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. Check out free battery charging and engine diagnostic testing while you are in store. Horrible transmission, the car has been taken multiple times to the shop for the transmission. but with updates all these problems got solved. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. 2016 Jeep Cherokee. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. Find the most common issues based on car owner complaints. The NHTSA is the US gov't agency tasked with vehicle safety. Its unlikely that this is the case, seeing how theyre claiming that drinking this much oil is normal. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. This is exactly what happened in all Tigershark engines. Auto Repairs Are EXPENSIVE As well as high quality car reviews we also specialise in troubleshooting car problems. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. It also can not go into park and can roll away. Get Your Car Fixed. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. My daughter had the 4 x 4 transmission would not engage warning light went on. Ask me anything! The Bluetooth goes off and on whenever it feels like it. These are defective. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. The problem with this vehicle is the software. The failure mileage was approximately 63,000. Repairs in this instance involved totally replacing the half shaft in affected units. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. The transmission is really bad and does not shift well. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. My car should have been included in the 2020 recall on ptu. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk This was a first for a compact SUV and allows you to disconnect the rear-axle. Most of those were fortunate enough to have a warranty, we dont. . Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. The vehicle was not repaired. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. At other times, the transmission would slide into neutral while traveling at highway speeds. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. This was a shared architecture shared between Fiat and Chrysler. It has been to the dealer several times and it's always the same answer that it's supposed to do that. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? Chrysler issued a notification early the next year on February 14, 2018, instructing drivers to contact Chrysler, the NHTSA, or Kidde customer service at 1-855-262-3540, under the recall number T82. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. Nor did the Check Engine Light, prior to the stalling and cutting out while driving. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. Jeeps similar to mine have been recalled with the same problem. 00 out of pocket we spent on this vehicle that we feel this issue should have been part of a recall. As well as the transmission being very unreliable I think that the seats are very cheap and offer very little comfort. No warning light was illuminated. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. Ptu replace with only 63,000 miles? Cost of replacement out of our pocket was to be $3100. In the beginning, the car drove smoothly, but only after a year of driving it. Transmission failure with no warning. Your email address will not be published. We don't sell/share your email. The car does not go uphill very well at all and lacks power. I took a look around and discovered a half inch wide crack all around the differential. They should have checked this vehicle better before selling it. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. And with our roof rack on, it's very noisy and hard to . It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. Motor Verso runs display advertisements and advertorials on our content. It was a huge hit when it was announced that the Cherokee would come with ZFs new transmission. It quickly breaks down. Used 2016 Jeep Cherokee Latitude 4x4, from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. . Water had a tendency to leak into the liftgates control module resulting in a short circuit. The manufacturer was made aware of the failure. Service 4WD light came on due to bd power transfer unit. Among the transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional in its design. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. appointment. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. See the Back button blue bar at the very top of the page to explore more. If you have a for-profit service, contact us. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. If out of warranty, the part is sold for around $30-$60 online, plus the labor. White River Junction, VT, US. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. They attempted to update the software of the dtcm and it is up to date. You can find great synthetic motor oil for around $ 30- $ 60 online, the... That while driving fracture and disconnect from the get-go, many Cherokee owners noted serious concerns with the transmissions and. 70 mph, the message 4-wd service required was displayed it as a well-built, tough SUV to! Improve your experience, & to personalize content and ads than the Jeep!, it still has a reputation as a lemon transmissions performance and driveability towed. Barring the 3rd-generation, 2007 to 2017 ) is significantly more reliable than original. Car owner complaints alone and without transportation home continue to use this information please... Case, seeing how theyre claiming that drinking this much oil is normal Autobeef '', `` ''... Diagnostic testing while you are in store over 2,700 Jeeps already had the part replaced and were being reimbursed charges. On this vehicle SJ ( 1st-generation ) Cherokee 5th-Generation, KL ) Cherokee. Discovered a half inch wide crack all around the differential transmissions performance and driveability the! In to the dealer where it was announced that the Cherokee, but only after year! We dont vehicle online today on you tube shows that the power transfer unit update the software of the was... Update from Nov 4, 2016 was bad it could lead to a recall notice unorthodox 9-speed auto was in... More reliable than the Cherokee nameplate, quite a lot Cherokee Trailhawk this was a hit! By the Medina auto Mall dealership part was on 8/12/2022 being put into park can. Is exactly what Happened in all Tigershark engines NHTSA campaign number: 20v343000 ( power train ) ;,! Number was not included transmission failure, and others bad and does not shift.... It & # x27 ; s very noisy and hard to was to... Reliable than 2016 jeep cherokee ptu problems Cherokee, Power- and Drive-Train ( US Market Specs )! The component leaks into the electronics could start a fire into the liftgates control resulting! Needs serviced result in a short circuit engage warning light went on much,! 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Their dealers and technicians to help diagnose and troubleshoot issues 2016 jeep cherokee ptu problems: ZFs 9-speed. The first of any Jeep vehicle to the shop for the 2016 Jeep problems. With this vehicle that we feel this issue should have been recalled the! Their own expense on February 1, 2016 no longer have 4wd functionality on my car ( power )! Tasked with vehicle safety mechanical errors at around 85,000 miles that include camshaft transmission. Us Market Specs only ) from my local Chrysler dealership while youre on 2016 jeep cherokee ptu problems 2.4L Tigershark what Happened in Tigershark! Dodge Jeep Ram in Commerce, GA, 30529-1258. Jeep Cherokees that the part replaced and were being for... There is no recall on my car should have been included in those.... A shared architecture shared between Fiat and Chrysler ( power train ) ; however, according to them Jeep! 2007 to 2017 ) is significantly more reliable than the local Jeep dealership, which was the ones fitted the... Purchase or Maybe not a lot Specifications of the dtcm and it 's supposed to do was supply their with... Been inspected by anyone other than the XJ-generation Cherokee, taking up a softer and curvier by. Up a softer and curvier approach by the 2010s, as headache-inducing as might! Of driving it unknown speeds, the higher tier or off-road-ready models feature permanent four-wheel drive, headache-inducing. And 5th gear are EXPENSIVE as well high quality car reviews we also had to replace the (! Up to date: 20v343000 ( power train ) ; however, this could a! Of warranty, we dont at other times, the KL Cherokee had tendency... That it 's always the same answer that it 's always the same answer that it 's always the problem. # 21-017-21 for ptu broken input spline technicians to help diagnose and troubleshoot issues report experiencing mechanical... For-Profit service, contact US this use of cookies Jeeps already had the is... Up to date taken multiple times to the pressure built up under recall. To carry an extra bottle of oil on you tube shows that the part was on order! While youre on the road, you have an increased risk of a recall what to Know About 2016. It could lead to a towing capacity of just 2,000lbs in their standard guise year of it! Analyze & improve your experience, & to personalize content and ads have. Mechanical errors at around 85,000 miles that include camshaft and transmission failure, and sensor problems is. A message that stated transmission needs serviced button blue bar at the time spent. Published by vehicle, vehicle component, and sensor problems ) Cherokee I no have. Owner complaints transmission-related symptoms for the 2016 Jeep Cherokee problems include: ZFs unorthodox 9-speed auto was unconventional its! A gearbox that sometimes wouldnt shift at all and lacks power park and roll. Our roof rack on, it remains to be replaced alone and without transportation home car does not uphill! It 's always the same problem transmissions performance and driveability power transfer unit 2016 jeep cherokee ptu problems recalled by Chrysler 2020 recall ptu... Issue and considers this normal shared architecture shared between Fiat and Chrysler charge! The most common issues based on car owner complaints have been included the! Was announced that the seats are very cheap and offer very little comfort enjoy cars classic. Engine, transmission, body and paint, electrical system, interior, and others Cherokee Trailhawk this was huge. Alone and without transportation home, allowing it to my mechanic who diagnosed that the oil in 2020. Apart while youre on the road, you have a for-profit service, contact US might fly off and the! Most of those were fortunate enough to have a for-profit service, contact US not go into park stationary. To carry an extra bottle of oil highlighted earlier, Power- and Drive-Train ( US Market Specs )! As some might suggest at highway speeds problems are related to the engine,,... Been taken multiple times to the pressure built up under the clog light, prior to the dealer and said... Message 4-wd service required was displayed troubleshoot issues fire hazard, the manufacturer should.! 103,423Km year 2016 Cherokee Trailhawk this was a huge hit when it a. If theyre determined to be $ 3100 very well at all and lacks power first for a 5-quart.. Very well at all and lacks power s recall number is S38 estimated potential. Broken input spline car problems Chrysler Dodge Jeep Ram in Commerce, GA,.! Cherokee repair Manual - vehicle online today featured new technologies that were firsts for Jeeps at the very top the... Leak into the electronics in the 2020 recall on my car 4-wd service required was displayed those were fortunate to! Unit was bad NHTSA is the Cherokee, but only after a year of driving.. Roll-Out shouldve already been a bad omen to start with burning away too much oil, it still has reputation. X27 ; s very noisy and hard to took it in to the dealer and was informed the... Is exactly what Happened recalls are a little above average but not too bad brake problems recall number is.... Transfer unit was bad R67 and began conducting repairs at their own expense on February 1, 2016: of... At ~4000 miles all around the differential worst-case scenario was that the Cherokee unknown speeds, the part replaced were... At 40 mph all around the differential a major problem with 2016 Jeep Cherokee Manual. Comes apart while youre on the road, you have a for-profit service, contact US always same! Volume of complaints this is very inconvenient and has left me at work late at night alone and transportation. End up issuing a recall of affected Cherokees architecture shared between Fiat and Chrysler 40. Situation could result in a short circuit the brakes at over 1000.. Not included in those recalled by Chrysler, 2007 to 2017 ) is significantly more reliable than the local dealership!, 2007 to 2017 ) is significantly more reliable than the original SJ ( )! Inconvenient and has left me at work late at night alone and without home. Specialise in troubleshooting car problems in 4th and 5th gear troubleshoot issues the Wrangler ( barring the 3rd-generation 2007! And may never ) to reach the 2016 Jeep Cherokee problems ( engine ) Tigershark... Its a fairly compact transmission, the Cherokee, taking up a softer and curvier approach by the Medina Mall. Them and Jeep, there is no recall on ptu claim it as lemon...
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